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Need an independent vehicle assessment?
Time to improve your claims management?
Need an expert to help with complex claims?
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Welcome to Autoclaims.
We're experts in vehicle assessments.
We are an independent vehicle assessment company and your strategic partner, helping you navigate the complexities of vehicle claims.
Founded by expert vehicle assessors,
Greg Thompson and Richard Housham, Autoclaims provides vehicle assessment services to streamline claims processes, improve customer experience and reduce costs for insurance companies and self-insured businesses in New Zealand.
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Your partner in claims.
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What we do
We provide comprehensive automotive assessment services to insurance companies and fleet managers.
Insurance Vehicle Assessing
We conduct thorough assessments to determine the extent of vehicle damage for accurate claims.
Remote and Onsite Assessing
We provide assessment services remotely across New Zealand, or onsite between Whangarei & Hamilton
After Hours
Services
We offer reliable support outside regular business hours for urgent assessment needs.
Catastrophe Event Management
We handle large-scale assessments quickly and efficiently during catastrophic events.
Claims Management
We assist with claim validation and manage the reinstatement process, ensuring adherence to manufacturers' repair methods.
Investigation Reporting
We record all aspects of the claim process and support insurers in claims verification with detailed reporting for investigations.
Reliability in every assessment.
At Autoclaims, we ensure that every claim, from weather damages to complex investigations, is managed with precision and expert oversight, supporting you to maintain compliance, efficiency and cost control.
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How we can help you
We provide comprehensive automotive assessment services to insurance companies and fleet managers.
Complex Claims Assistance
Leverage our specialised services to manage complex claims that demand significant time and resources.
Customer Service
Improve customer satisfaction and trust with claim updates and our proven claims management framework.
Innovative Technology
Utilise our advanced assessment software and image portal to gain real-time insights and reports, claims transparency, and faster approvals.
Compliance and Support
Stay ahead of regulatory compliance with Autoclaims’ thorough assessments and detailed reporting, designed to meet stringent insurance code.
Crisis Management
Count on Autoclaims during critical times. Our expert team is equipped to assist you when handling high claims volumes.
This is a paragraph. Writing in paragraphs lets visitors find what they are looking for quickly and easily.
This is a paragraph. Writing in paragraphs lets visitors find what they are looking for quickly and easily.
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Our projects
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Experienced Industry Professionals
Leverage the deep industry knowledge of our team, who bring expertise in assessing a wide range of vehicles, including luxury brands.
Tailored Solutions
We tailor solutions to meet your requirements, emphasising ease of process and exceptional support.
Advanced Technology
Rely on our latest software technology to ensure precise, efficient, and up-to-date assessments.
Rapid Response in Emergencies
Trust in our ability to minimise downtime and accelerate the claims process during catastrophic events.
Streamlined Processes
We reduce handling time and control costs, making your experience smooth and hassle-free.
At Autoclaims, we understand that behind every assessment there are people who depend on our expertise. We’re committed to delivering high quality service, building long-term relationships with trust and mutual respect. Choose Autoclaims and experience the difference that genuine care and expertise can make.
Why
partner with Autoclaims?
Experience the difference with great software.
Autoclaims is powered by Clear21, an advanced software designed to ensure efficiency, accuracy, and transparency throughout the vehicle repair lifecycle.
Here’s how it benefits you:
Real-Time Repair Updates
We provide real-time updates on the vehicle’s repair progress, keeping you informed and providing transparency and peace of mind throughout the process.
Remote Assessments via Image Portal
We offer remote assessments through our image portal, allowing customers to easily upload images for quicker evaluations, reducing the downtime of physical appointments.
Streamlined Repair Processes
Enjoy the benefits of a streamlined repair process through our specialised network of repair centres, optimising both turnaround times and cost-control.
Accurate Repair Data
We provide dependable data on repair cycle times and cost analysis, ensuring transparency and aiding decision-making.
Automated SLAs
Our automation of Service Level Agreements guarantee timely and consistent service delivery, reinforcing our commitment to quality.
We're PREQUAL Certified.
You can have peace of mind knowing that we’re
PREQUAL certified and fully compliant with rigorous health and safety regulations. We ensure that every vehicle assessment we conduct meets the highest industry standards for safety and quality.
Book a free consultation
Our friendly team are here to answer any questions you may have. Contact us today to book a consultation to see how we can help your organisation.
Contact Us
We will get back to you as soon as possible.
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